If you used more than one web browser, it is possible that they yield different certificate chains. You can export the intermediate certificates from the web browser. Citrix receiver for mac invalid or missing certificate install#When the CA returns the signed certificate, you can install the certificate on Citrix Gateway or Endpoint Management. SSL Error 61: You have not chosen to trust GeoTrust SSL CA, the issuer of the servers security certificate. Citrix Virtual Apps (which used to be Citrix XenApp) and Citrix Virtual Apps and Desktop (previously known as Citrix XenDesktop) installations could be accessed. Citrix receiver for mac invalid or missing certificate software#After you create the CSR, you submit it to the CA for signing. Cannot connect to the Citrix XenApp server. Citrix Receiver for Mac (now replaced by Citrix Workspace App) is client software that allows distant client devices to access programs and entire desktops hosted on Citrix servers. Citrix receiver for mac invalid or missing certificate update#Update NetScaler Gateway with the corresponding intermediate certificates, as they appear in the web browser. You can create a Certificate Signing Request (CSR) from the Citrix Gateway or the Endpoint Management configuration utility. If there are any mismatches in intermediate certificates, this is a possible cause. Citrix receiver for mac invalid or missing certificate serial numbers#Note: Compare all the serial numbers in the certificates and not just the Subject Name. Then, compare all the certificates in the browser's certificate chain with the certificate chain at NetScaler Gateway. You may wish to cross-check this by repeating with more than one web browser (such as with Google Chrome and Mozilla Firefox). To confirm this, visit the NetScaler Gateway website using a web browser, and examine the certificate chain in the web browser. Verify the certificate bindings at the NetScaler Gateway to resolve this issue. This does not mean that the CA certificates currently being used is expired but the CA has since released newer versions of that certificate. This issue may be caused by an out-of-date intermediate certificate installed at NetScaler Gateway. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article. This configuration supplies the intermediate certificate that Citrix Workspace app for Mac needs, but also allows Citrix Workspace app for Mac to choose any valid, trusted, root certificate.Important! This article is intended for use by System Administrators. This configuration, omitting the root certificate, is normally recommended. If you configure GTE CyberTrust Global Root at the gateway, Citrix Workspace app for Mac connections on those user devices fail.Ĭonsult the certificate authoritys documentation to determine which root certificate must be used.Īlso note that root certificates eventually expire, as do all certificates. On other devices, only one is available (DigiCert Baltimore RootBaltimore CyberTrust Root). If you require this stricter validation, make sure that your configuration uses the appropriate root certificate.įor example, there are currently two certificates (DigiCertGTE CyberTrust Global Root, and DigiCert Baltimore RootBaltimore CyberTrust Root) that can validate the same server certificates. If Citrix Workspace app for Mac does not trust Example Root Certificate, the connection fails. This configuration is recommended for customers who require stricter validation, by determining exactly which root certificate is used by Citrix Workspace app for Mac.Ĭitrix Workspace app for Mac also checks that it already trusts Example Root Certificate. Many web browsers include a large set of root certificates that they trust.Īn incorrect set of certificates might cause Citrix Workspace app for Macs connection to fail. Citrix receiver for mac invalid or missing certificate how to#When clicking the attachment, you are asked to import the root certificate.Ĭitrix Workspace app for Mac supports wildcard certificates.įor information on this task, see Citrix Gateway documentation.įor more information about installing and linking an intermediate certificate with Primary CA on a Citrix Gateway appliance, refer How to Install and Link Intermediate Certificate with Primary CA on Citrix Gateway.Īs in previous Citrix Workspace app for Mac releases, it then also checks that the certificates are trusted. When a user chooses to continue through the warning, a list of applications is displayed.
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